Your chosen package includes multiple rounds of revisions to ensure the final result perfectly matches your vision. You can request changes within the number of revisions included in your package at no extra cost. Our goal is to deliver the highest quality service, and we will continue adjusting the design until you are completely satisfied. Revised designs will be sent to you within 48 hours after each request.
Please note that any change requests made after the design is finalized will be considered a new order and may incur additional charges.
Here is the refund policy for Canvas Digital:
Note: Canvas Digital reserves the right to reject any project or cancel contracts. After a refund is issued, clients lose rights to the designs, which become the property of Canvas Digital.
To start the refund process, please follow these steps:
Once we receive your request, our team will review it and confirm the details. We will acknowledge your request and begin processing the refund as soon as possible.
Important Note: Once a refund is issued, you will no longer have the rights to use any designs provided by Canvas Digital. Additionally, we will notify the appropriate Copyright Acquisition Agencies to ensure legal protection and compliance.
At Canvas Digital, we are dedicated to delivering work that exceeds your expectations. Our designers meticulously craft each design with a strong focus on quality, supported by thorough research and creative innovation. Every project undergoes a detailed review to ensure it meets our high standards and perfectly aligns with your vision.
Your satisfaction is our highest priority. We offer unlimited revisions within the scope of your selected package to ensure the final design fully meets your expectations. Our team is committed to delivering quality work and will continue refining your project until you are completely happy with the result. The number of revisions available depends on the specific details of the package you choose.
Your order will be delivered to your designated account by the date specified in your Order Confirmation.
You will also receive email updates on the progress of your order throughout the process.
Please note that delivery times vary depending on the package you select, with a minimum turnaround time of 2 business days. For urgent or expedited delivery requests, please contact our customer support team—we’re here to help!
At Canvas Digital, we maintain secure and well-organized records of all completed design projects. If you lose your files, we can quickly retrieve them from our system to ensure you have continued access to your work whenever needed. Please note that a small file retrieval fee may apply, depending on the nature of the request and the file type.
Our dedicated support team is available around the clock to assist you with any questions or concerns. Whether you need a quick answer or ongoing support, we’re here whenever you need us.
Canvas Digital is responsible only for communications conducted through email addresses ending in @...brandname.com and the phone numbers listed on our official website. We are not liable for any issues, misunderstandings, or damages arising from contact through unofficial or unverified channels.
We prioritize the security and accuracy of all information shared via our official communication platforms. Any communication outside these recognized channels is neither acknowledged nor supported by Canvas Digital.